Odd News

When 51 year old Hannah King called the British Telecom's customer helpline, wondering why the engineer scheduled to install a new phone line failed to arrive, she wasn't expected to be put on hold for 20 hours.Grandmother of seven children, said: "I'm so angry I've been crying. My children are worried for me."The first time she dialed the 0800 number from her cell phone she had to endure for eight hours in a row the sound of piped music. The next day she called again, but was still unable to speak to an operator so she left the landline on hold & and drove to Newport to visit her children.She visited her doctor for a routine appointment, but during the consultation Hannah burst into tears and her doctor was so concerned that he prescribed her sedative Diazepam to relieve tension and anxiety.When she returned home the phone was still on hold. The next day she tried again as well but no reaction from BT.BT declared Saturday that the problem was caused by a "new customer management system."The group said in an official statement: "We sincerely apologise for any temporary problems customers may have experienced, and are working around the clock to improve the situation."

related story: http://uk.news.yahoo.com/afp/20070818/tod-britain-offbeat-telecom-company-bt-6058bda_1.html

PocketNews is a new real-time news broadcaster delivering the latest and hottest news right to your pocket ! With global clients who want to be kept up to date, PocketNews is everyone's way of keeping in touch with the World.

These news are brought to you by CantellTV, its technology partner SigEx Telecom and its founder Chris Cantell. CantellTV is the fastest growing provider of digital broadcasting coupled with enhanced communications, allowing people to easily control, view, upload and share digital content through proprietary interface. CantellTV has relationships with a growing network of international clients delivering millions of videos per day with more than 50,000 new videos uploaded and 200 hours of new TV shows broadcasted daily to a wide range of viewers, from 5 to 7 year olds of LiveCartoons; to 16 to 24 year old active social users of MyJumps; to fortune 50 corporate clients utilizing enhanced broadcasting services. CantellTV is committed to delivering infinite choices to your world of entertainment at the tip of your fingers. Chris Cantell retains consulting arrangements with several pre-IPO companies.
Edited by: Katarina Zerzanova